South Terrace Urology’s purpose is to foster a culture of continual quality improvement and safe practice for our patients and their families, our staff, contractors and suppliers. Our Quality policy can be reviewed on request.
Open Disclosure Policy
Open disclosure has been recognised as a practice that can benefit patients and clinicians when care does not go to plan. The doctors of STU nurture a positive and enduring relationship with patients ensuring that the consent process is thorough and the patient understands all aspects of the procedure or treatment.Open Disclosure Policy
South Terrace Urology is committed to protecting your privacy and recognises its obligation to comply with the Australian Privacy Act 1988, Amendment Act 2012, Amendment Act 2017 and Australian Privacy Principals 2013.
Rights & Responsibilities Charter
At South Terrace Urology we are committed to providing our patients with the best possible care and services. We recognise our patients’ rights to know about their care and the right of choice as described in the Australian Charter of Healthcare Rights. These rights relate to access, safety, respect, communication, participation, privacy and comment.Rights & Responsibilities