Policies

Open Disclosure Policy

Open disclosure has been recognised as a practice that can benefit patients and clinicians when care does not go to plan. The doctors of STU nurture a positive and enduring relationship with patients ensuring that the consent process is thorough and the patient understands all aspects of the procedure or treatment.

Open Disclosure Policy

Privacy Policy

South Terrace Urology is committed to protecting your privacy and recognises its obligation to comply with the Australian Privacy Act 1988 and Amendment Act 2012 and Australian Privacy Principals 2013.

South Terrace Urology recognises the rights of patients and others to privacy and will ensure that such rights are respected.

Privacy Policy

Rights & Responsibilities Charter

At South Terrace Urology we are committed to providing our patients with the best possible care and services. We recognise our patients’ rights to know about their care and the right of choice as described in the Australian Charter of Healthcare Rights. These rights relate to access, safety, respect, communication, participation, privacy and comment.

Rights and Responsibilities